Privacy policy

At Adorn Jewels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or make a purchase through our website.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you browse our website, place an order, create an account, or contact us.

Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address

Order & Transaction Information

  • Products purchased
  • Order details and purchase history
  • Order value and payment status

Payment Information:
Payment details such as card numbers, UPI details, or banking information are processed securely by our third-party payment gateway. We do not directly store your complete payment credentials.

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages visited and website usage data
  • Date and time of website visits

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders
  • Provide customer support and respond to your queries
  • Send order confirmations, shipping updates, and other service-related communications
  • Process payments and help prevent fraudulent transactions
  • Improve our website, products, and customer experience
  • Understand website usage and improve our services
  • Send promotional offers, new collection updates, or marketing communications where you have opted in
  • Comply with applicable legal and regulatory requirements

3. Sharing of Your Information

Adorn Jewels does not sell, rent, or trade your personal information.

We may share necessary information with trusted third parties only when required to provide our services, including:

  • Payment Providers – For securely processing transactions
  • Shipping & Logistics Partners – For processing and delivering your orders
  • Website & Technology Service Providers – To help us operate, maintain, and improve our website
  • Legal or Regulatory Authorities – Where disclosure is required by applicable law

We only share information that is reasonably necessary for the relevant purpose.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve your browsing experience
  • Understand website traffic and usage
  • Remember your preferences
  • Improve our website and services

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of the website.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

6. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information where legally permissible
  • Opt out of promotional or marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Marketing Communications

If you choose to receive promotional communications from us, we may contact you regarding:

  • New collections
  • Offers and discounts
  • Special promotions
  • Other updates from Adorn Jewels

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

8. Data Retention

We retain your personal information only for as long as reasonably necessary to:

  • Fulfill your orders and provide our services
  • Maintain business and transaction records
  • Resolve disputes and customer service matters
  • Prevent fraud or misuse
  • Comply with applicable legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Third-Party Links & Services

Our website may contain links to or integrate services provided by third parties. These third-party websites and services may have their own privacy policies and practices.

Adorn Jewels is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their respective privacy policies before providing any personal information.

10. Changes to This Privacy Policy

Adorn Jewels may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.

Any updated version will be posted on this page. We encourage you to review this page periodically to stay informed about how we handle your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: adornjewels8@gmail.com
Phone: +91 8796421978